FAQs – XMeals US

Frequently Asked Questions

The meals are prepared by local chefs every weekend in our Chicago kitchen and are delivered the following Monday - Tuesday depending on your location

Please note: The order deadline for you to receive your meals is the Wednesday before the new week begins, @ 11:59 PM CST. All orders placed after that cut-off time will not be included in the upcoming week's delivery schedule.

XMeals has assembled a team of executive chefs, nutritionists, and trainers to develop our ever-evolving menu that’s not only healthy, but absolutely delicious as well! From an idea in our minds, to a delicious meal on your doorstep, we take pride in our meal program every step of the way.

We use a variety of meat alternatives from the impossible brand, as well as soy proteins. These products are used throughout a handful of our pre-made meals resulting in nutritious and protein-packed recipes that are delicious!

The entree containers are recyclable and reusable, as well as microwave, dishwasher, refrigerator and freezer-friendly, and they’re also stackable so they’ll save space in your cupboard if you want to use them again to take food on the go!

XMeals has both options available. We offer an a la carte menu for weekly meal delivery throughout the US. The a la carte items can be purchased as a one-time purchase, or as a subscription with the ability to select weekly or monthly deliveries. The a la carte menu requires a minimum order of 3 of our pre-made, chef-curated meals plus any add-ons you’d like to include. We accept online orders anytime. We also offer our meal plans for those who want complete plant-based nutrition for breakfast, lunch, and dinner, curated by our very own certified nutritionist from our medical advisory board, Ms. Amy Gensel RD, CSNC. The meal plan is available in both 3 and 5-day programs where you can receive all your delicious and nutritious meals delivered right to your door. You can order a 3-day or 5-day meal plan as a one-time purchase, or you can save 5% by subscribing to weekly deliveries.

Delivery rates are $12.95
Delivery is free when you order 10+ meals

We offer a variety of meals with updates and seasonal favorites.

All meals will have an expiration date listed on the packaging. For optimal enjoyment, we recommend consuming all salad bowls and wraps within 3-4 days, and entrée meals within 5 days post-delivery. Our meals are not intended to be frozen, as this may affect the flavours and textures of the dish, however, it will extend the consumption date significantly if you choose to do so.

The production team assembles and plates the meals fresh every weekend and they are sent out for delivery in an insulated box that is packed with dry ice. If you are unable to have someone home to receive the meals, they will be left outside the door in the box which will keep the meals cold. If you know in advance you will not be able to receive the delivery at a specific time, please contact us and we will do our best to accommodate this request.

If you have selected an incorrect delivery date and wish to change this, please contact our support team at hello@xmeals.com as soon as possible. All orders are submitted Wednesday at midnight so please make sure to let us know before this cut-off date.

Yes, we will send you a tracking number via email.

Mastercard, Visa and American Express

Not all of them, but we have a search function in our shop section to make it easy to find those products.

If you live in Iowa, Michigan, Wisconsin, Indiana, or Illinois, the shipping rate is $9.99. For orders over $99 shipping is free.
For all other states, the shipping rate is $19.99, or free for orders over $150.